Myanmar National Airlines www.flymna.com

Terms and Conditions

General

  • MNA CLUB is the loyalty program of Myanmar National Airlines which offers members the chance of enjoying rewards every time they travel. The program is designed to encourage frequent flyers to register in the program and become members. Members earn points, which can be redeemed for air travel or other benefits.
  • MNA Club Frequent Flyer Program is open to Myanmar citizens and/or foreign nationalities, living in Myanmar, or outside Myanmar, who are 2 years of age or older.
  • No membership fee is collected and it is free to join the basic tier of MNA Club Program through the MNA website or office locations.
  • Myanmar National Airlines reserves the right to modify the MNA Club structure, rules, regulations, policies, benefits and all other terms and conditions in whole or part at any time with or without prior notice.
  • Myanmar National Airlines has the sole discretion to construe and apply the rules.
  • MNA Club membership is not transferable from one member to another under any circumstance.
  • Myanmar National Airlines reserves the right to audit any and all accounts at any time and to terminate membership in case of serious violation of the terms and conditions.
  • MNA gives no warranty or assurance in relation to such tax, duties or other liabilities. All tax, duties and other liabilities arising from the accumulation of MNA Club Rewards Miles or the receipt and use of MNA Club Rewards are and remain the sole responsibility of the Member and must be paid on the time of issuance of any reward.
  • MNA may in its own discretion, suspend, cancel or terminate a membership or a member's accumulated MNA Club Rewards Miles at any time. MNA reserves the right to terminate the membership in the event of a breach of the Program Rules by a Member. Miles accumulated prior to termination in these circumstances will be immediately cancelled.
  • Members are responsible for keeping their name, e-mail and mailing addresses up to date on-line. Failure to update member information may result in the cancellation of further mailings until accurate information is provided.
  • After successful enrollment, if any member wishes to change his/her name (minor modification), these requests must be submitted in writing to MNA Contact Centers with the account number and member’s signature.

Enrollment

  • Anyone 2 years of age or older can apply to the MNA CLUB and participate in frequent flyer program. It is simple, free and easy to become amember. Membership applications may be submitted online via the MNA website or in person at MNA offices.
  • MNA Club memberships are for individuals only. A corporation, firm, partnership or other entity is not eligible to become a Member.
  • MNA will issue a Member a permanent membership number, against which his or her Miles will be accrued.
  • MNA may require additional information for account validation purposes in regards to any change to a Member's personal details.
  • MNA CLUB members may access their account online through MNA website and access information concerning their membership account status, miles earned, redeemed and expired.
  • Earning miles starts from “Economy Super Saver Class” for both international and domestic flights. "Economy Promo Class" fares are not eligible for earning miles.

Membership & Tier Level Benefits

  • Upon enrollment of membership application, the-member is entitled to the benefits of MNA CLUB frequent flyer program based on different Tier levels. Members are bound by the award and redemption structures of MNA. Members can accrue miles by flying on all international flights and selected domestic flights.
  • MNA Club has THREE tier levels: SILVER, GOLD and DIAMOND.
  • The Tier Status is calculated according to total number of TIER MILES earned within the previous 12 month time period.
  • Upon achieving upgraded Tier status, the new Tier level is valid for a period of 1 year (12 months).
  • Upon the current Tier Level expiration date, a new Tier level will be determined according to total number of TIER MILES earned within the previous 12 month time period.

Tier Level Requirements:

  • New members are automatically rewarded SILVER status
  • Earn 25,000 Tier Miles within 12 months to achieve GOLD status
  • Earn 50,000 Tier Miles within 12 months to achieve DIAMOND status

SILVER Membership Benefits

  • Signup Reward: receive 500 MNA Club Miles to get you started
  • Access exclusive special offers by MNA

GOLD Membership Benefits

  • Earn 25,000 Tier Miles within 12 months to achieve GOLD status
  • 25% bonus MNA Club miles when they fly on MNA
  • Access exclusive special offers by MNA
  • Priority services at check-in counters, boarding gates and baggage
  • Priority on airport standby
  • Access business lounge
  • Priority baggage tag and 10kg extra baggage allowance for international flights and 5kg extra baggage allowance for selected domestic flights

DIAMOND Membership Benefits

  • Earn 50,000 Tier Miles within 12 months to achieve DIAMOND status
  • 50% bonus MNA Club miles when they fly on MNA
  • Access exclusive special offers by MNA
  • Priority services at check-in counters, boarding gates and baggage
  • Priority on airport standby
  • Access business lounge (can invite one traveling guest)
  • Priority baggage tag and 20kg extra baggage allowance for international flights and 10kg extra baggage allowance for selected domestic flights